Terms of service

 

Last Updated: June 2025

Welcome to sayitwiththreadr — a place where real wood meets real play, and where every building block set, wooden puzzle, and stacking toy is chosen with your little one's growth in mind. Before you explore our shop, please take a moment to read through these Terms of Service. By visiting or making a purchase at https://sayitwiththreadr.com/, you agree to the terms laid out below.

1. Who We Are — and Who You Are

Throughout these Terms, "we," "us," and "our" refer to ISEMCONB LLC, doing business as sayitwiththreadr, located at 281 Summer Street, 4th Floor, Boston, MA 02210, United States. "You" and "your" refer to any person visiting our website or placing an order with us.

2. Acceptance of Terms

By accessing or using our website — whether you're browsing our Montessori-style wooden toys, adding a sorting toy to your cart, or completing a purchase — you agree to be bound by these Terms of Service. If you do not agree, please do not use our site. We reserve the right to update these terms at any time, and continued use of the site after changes are posted means you accept those updated terms.

3. Minimum Age Requirement

Our website is intended for use by individuals who are 18 years of age or older. By using this site, you confirm that you meet this requirement. Our wooden building toys and puzzles are designed for children ages 1–8, but all purchases must be made by an adult.

4. Product Descriptions

We do our best to describe every building block set, wooden puzzle, stacking toy, sorting toy, and Montessori-style wooden toy as accurately as possible — including materials, dimensions, age recommendations, and images. That said, we reserve the right to:

  • Correct errors in product descriptions or photography at any time
  • Update product information without prior notice
  • Discontinue or modify any item in our catalog

Slight variations in wood grain, color, or texture are a natural feature of real wood products — and honestly, that's part of the charm.

5. Pricing and Order Accuracy

All prices are listed in USD. While we work hard to keep pricing accurate, errors can occasionally occur. In the event of a pricing mistake, we reserve the right to cancel or correct any order — and we'll always contact you first if that happens. We also reserve the right to refuse or cancel any order at our sole discretion, including cases of suspected fraud, unauthorized activity, or errors in pricing or availability.

6. Shipping

We're proud to offer free worldwide shipping on all orders. Estimated delivery times are:

  • United States: 5–9 business days via USPS
  • Rest of World: 10–20 business days

Delivery timeframes are estimates and may be affected by carrier delays, customs processing, or circumstances beyond our control. We are not liable for delays outside of our reasonable control.

7. Intellectual Property

Everything you see on sayitwiththreadr.com — including our product photography, brand copy, logo, website design, and written content — is the property of ISEMCONB LLC and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or use our content for commercial purposes without our express written permission.

8. Limitation of Liability

To the fullest extent permitted by law, ISEMCONB LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability in connection with any order shall not exceed the amount you paid for that specific order. This does not affect any statutory rights you may have as a consumer.

9. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the United States and the Commonwealth of Massachusetts, without regard to conflict of law principles.

10. Dispute Resolution

If you have a concern or dispute, we always encourage you to reach out to us directly first — most things can be sorted out with a friendly conversation. If a resolution cannot be reached informally, disputes shall be submitted to binding arbitration in accordance with applicable U.S. arbitration rules, in the jurisdiction of Boston, Massachusetts.

11. Modifications to These Terms

We may update these Terms of Service from time to time. When we do, we'll post the revised version on this page with an updated date at the top. Your continued use of the site after any changes constitutes your acceptance of the new terms.

12. Contact Us

Questions about these terms? We're real people who genuinely care — reach out anytime:

  • Email: support@sayitwiththreadr.com (we respond within 48 hours)
  • Phone: +1 270-429-2452
  • Address: 281 Summer Street, 4th Floor, Boston, MA 02210, United States
  • Business Hours: Monday–Friday, 8:00 AM – 4:00 PM ET (AI chat support available outside business hours)

Thank you for being part of the sayitwiththreadr community — where every toy is a chance for your child to build, discover, and grow. 🌿